Human Resources Representative III

Are we RIGHT for you?

The word RIGHT stands for what we VALUE: Respect, Invest, Growth, Honesty and Teamwork.

Why join our team?

Tidewater Utilities, Inc. has been Delaware’s premiere water company since 1964. We have created a work environment that promotes professional development and finding your passion. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition reimbursement, employee assistance program, and more.

To learn more, please visit www.middlesexwater.com/tidewater-utilities

Position Summary:

The Human Resources Representative is responsible for supporting the HR department in delivering exceptional service to employees and management. This role will focus on coordinating and facilitating employee orientation and onboarding, maintaining accurate employee records, and performing various administrative tasks to support the HR operations. The ideal candidate will be detail-oriented, proactive, and committed to fostering a positive employee experience.

Key Responsibilities:

Orientation and Onboarding:

• Facilitate new hire orientation sessions to ensure employees are well-informed about company policies, benefits, and culture.
• Coordinate onboarding processes, including preparing offer letters, collecting necessary documentation, and ensuring a seamless transition for new hires.
• Serve as the primary point of contact for new employees during the onboarding process, addressing questions and concerns.

HR Administrative Support:

• Maintain and update employee records in HR systems to ensure data accuracy and compliance.
• Assist with the preparation and distribution of HR-related communications, including memos and updates.
• Process and track employee changes such as promotions, transfers, and terminations.
• Support the administration of benefits enrollment, payroll changes, and other HR programs.

Employee Support:

• Respond to employee inquiries regarding policies, benefits, and other HR-related matters.
• Direct more complex issues to the HR Manager or appropriate resources.

Compliance and Reporting:

• Assist in ensuring compliance with federal, state, and local employment laws and company policies.
• Prepare HR reports as requested by management.
• Participate in audits and maintain confidentiality of sensitive employee information.

General HR Support:

• Assist in organizing employee engagement initiatives, events, and training sessions.
• Maintain and order HR-related supplies, such as new hire materials.
• Collaborate with the HR Manager on special projects and initiatives.

Qualifications:

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• 1-3 years of HR experience, preferably in a similar role.
• Familiarity with HRIS systems and Microsoft Office Suite (Word, Excel, PowerPoint).

Skills and Competencies:

• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• High attention to detail and accuracy in data management.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Proactive and team-oriented approach to work.

Compensation & Benefits:

• Salary Range: $42,680 - $64,020 annually, based on experience and qualifications.
• Total Rewards Package Includes: - Medical, dental, and vision coverage (effective first of the month after hire).
• 401(k) with company match.
• Company paid life and disability insurance.
• Paid time off and 12 paid holidays.
• Tuition assistance and professional development opportunities.

ADA/Physical Requirements:

• This position operates primarily in a professional office environment and routinely uses standard office equipment, including computers, phones, photocopiers, scanners, and filing cabinets. • While performing the duties of this job, the employee is regularly required to sit, talk, and hear, and must be able to communicate effectively in both verbal and written form.
• The employee is frequently required to stand, walk, use hands to handle or feel, reach with hands and arms, and move about inside the office to access files, office machinery, and other work materials. • This position requires constant operation of a computer and other office equipment such as printers, copiers, calculators, and telephones.
• The employee must have the ability to visually inspect and review hard copy and electronic documents. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee must be able to remain in a stationary position for approximately 50% of the time and occasionally lift and/or move up to 25 pounds.
• Use of written, verbal, and auditory communication and information sources is required to perform job duties effectively.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Why This Role Matters

The Human Resources Representative plays an essential role in advancing Tidewater Utilities’ enterprise pillars by supporting employee engagement through effective onboarding, responsive HR support, and clear communication. Drives operational excellence through accurate records, consistent processes, and disciplined execution of core HR activities. This role strengthens stakeholder management by serving as a trusted point of contact for employees and collaborating closely with HR leadership and internal partners. By strengthening workforce readiness, compliance, and consistency, the position supports reliable service delivery and reinforces the customer experience expected of a regulated utility. Through effective workforce administration and support of employee development initiatives, this role also contributes to selective and sustainable growth by building long-term organizational capability and stability.

Why Join Us?

• Opportunity to grow within a dynamic HR team.
• Work in a collaborative and supportive environment.
• Contribute to meaningful HR initiatives that impact the entire organization.

Work Authorization & Pre-Employment Requirements

Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen, pre-employment physical, background check, and possess a valid driver’s license in good standing (if required for the position).

Commercial Driver’s License (CDL) Positions

For positions requiring a Commercial Driver’s License (CDL), the use of marijuana (including medical marijuana) or any controlled substances, whether prescribed or otherwise, is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency

This job posting complies with the New Jersey Pay Transparency Law (effective June 1, 2025), which requires employers to disclose salary ranges, benefits, and other compensation in job advertisements.

Recruitment Fraud Alert

We have noticed an increase in recruiting impersonations across the industry, where scammers attempt to obtain candidates’ personal or financial information through fake interviews and offers.

All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @msg.clrco.com or @clearcompany.com.
Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity

Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Applicant Communication

Please note: No phone calls, please.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.